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Topic : BETA Community FAQ and Help Page

Number of Replies: 194
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Created on : Wednesday, October 08, 2008, 10:03:07 am
Author : DrPhilBoard1
Join the new Dr. Phil Community! Currently in BETA, the new Dr. Phil Community will allow you to personalize your message board experience. We’ve created this FAQ board to help guide you through the transition from the old boards to the new boards. Here, you will find helpful tips to getting started. You can also post your questions and we’ll answer them!

Already a DrPhil.com member? Log in here.

Not a member? Register here.

NOTE: Please post only questions related to technical issues, or how to use the new boards and blogs. Any other questions will be removed.


UPDATED 11/13/08

What is MY PAGE?


My Page allows you quick access to all of your member features.

  • My Profile
    • Shows your private member profile.
    • Allows you to edit your profile picture.
    • Allows you to edit your profile via the "About me" link.
  • My Blog
    • Lists all of your blog entries, mood changes and quote changes.
    • Allows you to edit or delete a blog, or change the privacy setting.
    • Allows you to select when the blog will be posted so you can write it in advance and select the date when it will go live.
  • My Friend Gallery
    • Shows all of your current friends.
  • My Photo Gallery
    • Shows all of your current photo entries.
    • Allows you to edit or delete an entry.
  • My Video Gallery
    • Shows all of your current video entries.
  • My Audio Gallery
    • Shows all of your current audio entries.
  • My Comments
    • When a member posts a comment to your blog, you have the option to accept or reject it. All comments waiting to be approved by you will appear here.
  • My Friends
    • All pending friend requests will appear here, you have the option to accept or deny a request.
  • My Media
    • Shows number of audio or video entries awaiting approval.

What is UPDATE BLOG?


A blog is a section where you can share your thoughts on just about anything! It's similar to our current diaries, you can also select who is allowed to view your blog entries.

  • Post a Text Entry
    • Adds a text only entry.
  • Post a Photo Entry
    • Allows you to add one or more pictures along with text.
  • Post a Video Entry
    • Allows you to upload a video or record one from your webcam along with text.
  • Post an Audio Entry
    • Allows you to upload an audio file or record an audio along with text.
  • Change Mood
    • Add or change a mood with an icon along with a text entry.
  • Change Goal
    • Add a goal as a text entry.
  • Change Quote
    • Select or change a quote from a selected list of Dr. Phil "Philisms.".

What Types of Comments/Messages can I post?


There are four different types of messages you can post

  • A Text entry allows you to only add text, nothing else.
  • A Photo entry allows you to add a photo, or multiple photos along with text.
  • A Video entry allows you to upload a video from your computer, or record one from your webcam. You can also add text to this entry.
  • An Audio entry allows you to upload an audio file from your computer, or record one using your microphone. This also allows you to add text.

How do I post a Comment/Message or Blog Entry?

  • To post a comment/message, click the arrow down icon next to Reply with Text. A dropdown box will appear allowing you to select a text, photo, Video or audio entry.
  • For Audio, video and photo, please follow the instructions to upload or record. NOTE: We still need to add instructions for uploading a video and audio from your computer.
  • For a Text entry, you can either type directly into the posting box and use the formatting toolbar, or you can use one of the following:
    • The icon with the letter T on it allows you to paste something as plain text. Use this if you wish to strip any formatting when you're copying from another site or word processor. Click on the T, paste your text and click Insert. The plain text will then be inserted into the posting box for you to submit.
    • The icon with the letter W allows you to paste something you already typed in Microsoft Word. It will keep the formatting just as it appears in Word. Click on the W, paste your text and click Insert. The formatted text will then be inserted into the posting box for you to submit.
    • To the far right you will see HTML. Clicking this allows those familiar with HTML code to add their own HTML tags. Once you finish writing your coded text, click Update and your formatted text should then appear in the posting box to submit.
    • For Blogs, you also have the option to choose who is allowed to view them (Everyone, Just Friends, Only You), whether or not comments are allowed to be posted to your blog, and the date you wish your blog to appear. The default is to appear today as soon as it is reviewed by the moderators.
What are Blogs?

A Blog is your personal place where you can chat about anything, some folks like to use it as a diary. The blog belongs to you and you have control over who is allowed to view it. You alone are responsible for screening all comments posted to your blog. You can view pending comments under MY PAGE at the top, also in the left column when you go to your own profile. You then have the option to accept or reject a comment posted by someone else to your blog.


Blogs can be edited, but once a public blog is edited, it's sent back to the moderators for review. You can also add moods, a Dr. Phil quote, and goals to your blog, all of these can be found under UPDATE BLOG at the top.


What are Friends?

Make new friends or invite current friends to be on your friends list! With Friends, you can set up a blog that only those on your friends list can view and comment on. You also have the option of selecting how much info from your profile page your friends are allowed to view.


When you invite someone to be your friend, you need to wait until they accept your invitation. If someone sends you a friends request, you can view Pending Requests under MY PAGE at the top. You then have the option to accept, or deny the request.


How do I invite someone to be on my Friends list?


If you see a message posted by one of your friends, simply click on their user name to access their profile page. From that page you can invite them to be your friend.


If your friend hasn't posted yet, you can use the "User Search" box located on the left side on the main community page to access their profile: http://community.drphil.com/


What is My Profile?

Your profile page is what others can view to learn more about you. They can access your public profile page by clicking on your user name. You can choose exactly what information is made public, and who is able to view it.

  • To add a picture to your profile click Edit Profile Image and follow the instructions.
  • To edit your About Me section, click the Edit link. Here you can select what information you wish to remain public for all to view, which information only your friends may view, and which information no one can view.
  • This is where you can also update your personal info, and change your password.
  • You can also select how many messages you can view per page, and increase the font size.

I selected to have everything in my profile private, but it's still showing up. Why?


If you are still logged into your account, you will see more info than what the public can view. To see exactly what others can view, log out and then locate your member profile. You can use the SEARCH on the left side to find it.


The following have now been added to the BETA boards:

  • You can see whenever someone on your Friends list adds a new blog entry. Go to your profile page and next to the word FRIENDS it will list if there are any new entries posted by any of your friends to their blog.
  • On the main community page, on the left side you'll see a section called public blogs. As new blogs are created, they'll be added here for others to view. Similar to our Shared Diaries.
  • Ability to sort boards either by date or by popularity.
  • Ability to view NEW Messages since your last login. Also ALL messages.
  • Mousing over a profile pic on a message board post will enlarge the image for viewing.
  • Animated gifs are now supported on the BETA site. These will however, take a bit longer to upload since these files are generally larger in size.
  • Spell check has been added for text entries and comments
  • You can now choose a larger font size via your edit profile page.
  • You can now select messages to appear newest to oldest, or oldest to newest via your profile page.
  • A Subscribe/Unsubscribe link has now been added to message boards and blogs so you can add your favorite ones to your subscription list for easy access. Your subscription list will appear at the bottom of your profile page.
  • You may edit and/or delete any message or blog entry that you post.


As of January, 2009, this message board will become "Read Only" and will be closed to further posting. Please join the NEW Dr. Phil Community to continue your discussions, personalize your message board experience, start a blog and meet new friends.

October 11, 2008, 7:39 am CDT

BETA Community FAQ and Help Page

Quote From: _marie_

Last post for now...then it's night night for me...

 

I just had a field day posting pics.  It would be nice if it wasn't limited to a "square"...if the pic could be automatically resized.  Also...I have a few "off with his head!" pics...I'll keep them up so you can see, if you need to...

 

Also...it would be nice if you could post a description for each pic...AND...if you could just click "next" for each pic (or make albums)...and not have to start all over and click on "Blah blahs picture blog"...that's sort of a drag...no flow...

 

Having lots of fun with this, though, DP.com development team!

 

Take care,

 

Marie <3

I just had a field day posting pics.  It would be nice if it wasn't limited to a "square"...if the pic could be automatically resized.  Also...I have a few "off with his head!" pics...I'll keep them up so you can see, if you need to... 


 

I'll pass this along to the developers.
 

  

Also...it would be nice if you could post a description for each pic...AND...if you could just click "next" for each pic (or make albums)...and not have to start all over and click on "Blah blahs picture blog"...that's sort of a drag...no flow... 


 

When you add a photo entry, you can add text which will appear along with the photos. I guess you could add a description here. When viewing individual pictures (where the screen is black) if you hold your cursor over the picture, you'll see a next button on the right side of the picture to go to the next image, and a previous button if you move your cursor to the left side of the picture.
 

  

Having lots of fun with this, though, DP.com development team! 


 

And please keep the questions and suggestions coming. We're trying to make this new site as enjoyable as possible and that's where YOU can help us. :)
 

 
October 11, 2008, 7:42 am CDT

BETA Community FAQ and Help Page

Quote From: kjjarvis1

Can I change my user name?
Members cannot change their own name, but you can contact Tech Help to request a name change and they'll be happy to do it for you. Here's the tech support form, also located above under Contact Dr. Phil:

http://drphil.com/messageboard/contact/
 
October 11, 2008, 11:37 am CDT

BETA Community FAQ and Help Page

Quote From: DrPhilBoard1

How come we can respond with quote here, but not on the Beta site?  Also...I really like being able to read a post...click on the post it was in response to and so and and so on...it makes following convos so much easier (and very handy when debating!)

Because this is a totally new system that doesn't support quotes, sorry. :(

Say...a friend posts a blog...is there a way to have a announce that when we log in?  Like...a little section that let's you know "PhillyFriend1" added a new picture...posted a new blog...posted a video...etc etc... 

  

I would imagine, as our friend lists grow...none of us will scroll through every single one to see what they've shared...but...if we have an update message when we sign in...we can go straight to it.  Especially handy if a friend has some good, bad, sad etc news to share... 


 

This is a good suggestion, I'll pass it along.
 

  

OH...here's another item on my list...it took me a moment to figure out that I had to "check" my friend or "check" my pics before I could add my friend or post my pic. 

  

Is there a way to simplify this?  Like...have an add button for each item...and lose that check mark? 


 

I'll pass this along as well, Thanks!
 


Because this is a totally new system that doesn't support quotes, sorry. :(

 

So in other words, there will be no "threads" to follow?????

 

Well that will kill the debate boards where there are a lot of posts to go through,  and I for one am not going to go through a hundred posts to find replies to what I said. =( 

 

 

 
October 11, 2008, 11:56 am CDT

BETA Community FAQ and Help Page

Quote From: cheryl_in_az

Because this is a totally new system that doesn't support quotes, sorry. :(

 

So in other words, there will be no "threads" to follow?????

 

Well that will kill the debate boards where there are a lot of posts to go through,  and I for one am not going to go through a hundred posts to find replies to what I said. =( 

 

 

I've added a request to the development team to add a "view replies" link to board posts. Hopefully it's something they will be able to add.
 
October 11, 2008, 1:49 pm CDT

BETA Community FAQ and Help Page

Quote From: DrPhilBoard1

I've added a request to the development team to add a "view replies" link to board posts. Hopefully it's something they will be able to add.

That would be verrrry helpful...also being able to reply to those messages would be great, too....awww...I can dream, can't I ? LOL

 

Thanks for your help!

 

 

 
October 12, 2008, 1:01 am CDT

It's taking soooo long to post

Is there a problem with the whole kit and kaboodle that is preventing our posts from being posted?

 

I posted my blog and messages hours ago and nothing is showing yet.

 

To everyone else - it takes time to get something like this changed over so:

 

Deep breaths in and out together.  Come on - in through the nose and slooooowly out through the mouth. 

That's it.  Nice and easy and slow.  One more - in...............................................  out.

 

;) ;) ;) ;) ;)

 
October 12, 2008, 5:48 am CDT

BETA Community FAQ and Help Page

Quote From: suujoy

Is there a problem with the whole kit and kaboodle that is preventing our posts from being posted?

 

I posted my blog and messages hours ago and nothing is showing yet.

 

To everyone else - it takes time to get something like this changed over so:

 

Deep breaths in and out together.  Come on - in through the nose and slooooowly out through the mouth. 

That's it.  Nice and easy and slow.  One more - in...............................................  out.

 

;) ;) ;) ;) ;)

We currently do not have the ability to have posts go live right away, this is on our list of requests.

We have a very limited moderating staff on the weekend, and we don't moderate 24/7 so if you post later at night, chances are the messages won't be approved until the morning.
 
October 12, 2008, 8:33 am CDT

BETA Community FAQ and Help Page

If it posted anywhere I missed it, sorry if this is a rinse and repeat question but....

 

when is the BETA expected to go live?

 

Thanks,

~Ami

 

 
October 12, 2008, 10:10 am CDT

BETA Community FAQ and Help Page

When you have the time, would it be possible to request two more things regarding the message boards.

 

1.  It would be a bit easier if the Header for the Boards showed up in a different colour  of font etc, so to better distinguish the Header the explanation of the boards more easily from the messages below.

 

2.  Also if the poster's profile pic was added to their posts that makes it much easier to identify the poster instead of reading the user name every time.  It makes the flow of conversation much smoother on the old format that for sure.

 

 

Thank you,

 

 

Fredi

 

 

 
October 12, 2008, 10:13 am CDT

Spell Check Info...

For those that are missing the spellcheck option on the new boards, I am able to use my spellcheck found in my Google tool bar, it's working like a charm for me.

 

Just a suggestion....hope it helps.

 

 

<3

 

Fredi

 

 

 
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